MESAFELİ SATIŞ SÖZLEŞMESİ

Terms & Conditions
These Terms & Conditions
were last updated in
November 2025.
On this page you
will find:
a) the Terms of
Use for browsing and
using our website and
online channels, and
b) the Terms &
Conditions of Sale which
apply when you purchase
products from us.
By using our site
and/or placing an order
with us, you agree
to be bound by
these Terms & Conditions.
CONTENTS
PART A – TERMS
OF USE
Who we are and
how to contact us
Acceptance of these terms
Other terms that may
apply
Changes to these terms
Changes to our site
Suspension or withdrawal of
our site
Your account and password
Intellectual property and use
of content
Reliance on information on
this site
Third-party websites and links
User-generated content
Our responsibility for loss
or damage suffered by
you (site use)
Acceptable use policy
Rights you give us
to use content you
upload
Prize draws, campaigns and
promotions
Viruses, hacking and other
offences
Linking to our site
Which country’s laws apply
and jurisdiction
Our trade marks and
ownership of website content
PART B – TERMS
& CONDITIONS OF SALE
Introduction
Information about us and
how to contact us
How the contract is
formed
Our products
Your right to request
changes
Our right to make
changes
Providing the products (delivery)
Your rights to end
the contract
How to end the
contract and returns process
Our rights to end
the contract
If there is a
problem with the product
Price and payment
Our responsibility for loss
or damage (products)
How we use your
personal information
Other important terms
PART A – TERMS
OF USE
WHO WE ARE
AND HOW TO CONTACT
US
1.1 This website www.e1ndesign.com
(the “site”) is operated
by EIN DESIGN LTD
(“we”, “us”, “our”).
We also operate brand
accounts on social media
platforms and other online
properties which, together with
this website, are referred
to in these terms
as the “sites”.
1.2 EIN DESIGN LTD
is a company registered
in England and Wales
with:
Company Number: 16183026
Registered Office: 71–75 Shelton
Street, Covent Garden, London,
WC2H 9JQ, United Kingdom.
Email: [email protected]
WhatsApp (Customer Support):
+44 7346 135852
BY USING OUR
SITE YOU ACCEPT THESE
TERMS
2.1 By accessing or
using our site, you
confirm that you accept
these Terms of Use
and you agree to
comply with them.
2.2 If you do
not agree with these
terms, you must not
use our site.
2.3 We recommend that
you print or save
a copy of these
terms for future reference.
OTHER TERMS THAT
MAY APPLY TO YOU
3.1 These Terms of
Use refer to the
following additional documents, which
also apply to your
use of our site:
Our Privacy Policy, which
explains how we collect,
use and protect your
personal data.
Our Cookie Policy, which
explains how we use
cookies and similar technologies.
Our Terms & Conditions
of Sale (Part B
below), which apply when
you purchase goods from
our site.
WE MAY MAKE
CHANGES TO THESE TERMS
4.1 We may amend
these Terms of Use
from time to time.
Whenever you use our
site, please check the
latest version to ensure
you understand the terms
that apply at that
time.
WE MAY MAKE
CHANGES TO OUR SITE
5.1 We may update,
modify, or withdraw any
part of our site
at any time to
reflect changes to our
products, our business priorities,
or legal requirements.
5.2 We do not
promise that the site
or any content on
it will always be
up to date.
WE MAY SUSPEND
OR WITHDRAW OUR SITE
6.1 Our site is
made available free of
charge.
6.2 We do not
guarantee that our site,
or any content on
it, will always be
available or uninterrupted.
We may suspend, withdraw,
or restrict the availability
of all or any
part of our site
for business, technical, or
security reasons.
6.3 You are responsible
for ensuring that all
persons who access our
site through your internet
connection are aware of
these Terms of Use
and any other applicable
terms and that they
comply with them.
YOUR ACCOUNT AND
PASSWORD
7.1 If you create
an account on our
site, or are provided
with a user ID,
password or any other
piece of security information,
you must treat such
information as confidential and
must not disclose it
to any third party.
7.2 We may disable
any account or login
credentials at any time
if we reasonably believe
you have failed to
comply with these terms
or if we suspect
unauthorised use.
7.3 If you know
or suspect that anyone
other than you knows
your password or account
details, you must notify
us promptly using the
contact details above.
INTELLECTUAL PROPERTY AND
HOW YOU MAY USE
MATERIAL ON OUR SITE
8.1 We are the
owner or the licensee
of all intellectual property
rights in our site
and in all material
published on it.
Those works are protected
by copyright, trade mark
and other intellectual property
laws around the world.
All such rights are
reserved.
8.2 You may print
one copy and download
extracts of pages from
our site for your
personal, non-commercial use and
you may draw the
attention of others within
your organisation to content
posted on our site.
8.3 You must not
modify the paper or
digital copies of any
materials you have printed
or downloaded in any
way.
You must not use
any illustrations, photographs, videos,
audio, or graphics separately
from accompanying text.
8.4 Our status (and
that of any identified
contributors) as the authors
of content on our
site must always be
acknowledged.
8.5 You must not
use any part of
the content on our
site for commercial purposes
without obtaining a licence
from us or our
licensors.
8.6 If you print,
copy or download any
part of our site
in breach of these
terms, your right to
use our site will
cease immediately and you
must, if we request,
return or destroy any
copies of the materials
you have made.
DO NOT RELY
ON INFORMATION ON THIS
SITE
9.1 The content on
our site is provided
for general information only.
It is not intended
to amount to advice
upon which you should
rely.
9.2 You must obtain
professional or specialist advice
before taking, or refraining
from, any action based
on the content of
our site.
9.3 While we make
reasonable efforts to update
the information on our
site, we do not
give any guarantees, representations
or warranties that the
content is accurate, complete
or up to date.
WE ARE NOT
RESPONSIBLE FOR WEBSITES WE
LINK TO
10.1 Our site may
contain links to other
websites and resources provided
by third parties.
These links are provided
for your information only.
10.2 We have no
control over the contents
of those sites or
resources and are not
responsible for them or
any loss or damage
that may arise from
your use of them.
USER-GENERATED CONTENT
11.1 Our sites may
include information and materials
uploaded or posted by
other users (for example,
reviews, comments, or social
media posts embedded on
the site).
This information has not
been verified or approved
by us.
11.2 The views expressed
by other users do
not necessarily represent our
views or values.
11.3 If you wish
to complain about content
uploaded by other users,
please contact us using
the details above.
OUR RESPONSIBILITY FOR
LOSS OR DAMAGE SUFFERED
BY YOU (SITE USE)
12.1 Nothing in these
terms excludes or limits
our liability where it
would be unlawful to
do so, including liability
for death or personal
injury caused by our
negligence or that of
our employees, agents or
subcontractors, and for fraud
or fraudulent misrepresentation.
12.2 If you are
a business user, we
exclude all implied conditions,
warranties, representations or other
terms that may apply
to our site or
any content on it.
We will not be
liable for any loss
of profit, revenue, business,
goodwill, or any indirect
or consequential loss or
damage arising from your
use of (or inability
to use) our site.
12.3 If you are
a consumer, please note
that we only provide
our site for domestic
and private use.
You agree not to
use our site for
any commercial or business
purposes.
We will not be
liable for any loss
of profit, business, business
interruption or loss of
business opportunity.
ACCEPTABLE USE POLICY
13.1 You may use
our sites only for
lawful purposes.
You must not use
our sites:
in any way that
breaches applicable local, national
or international law or
regulation;
in any way that
is unlawful or fraudulent,
or has any unlawful
or fraudulent purpose or
effect;
for the purpose of
harming or attempting to
harm minors;
to send, upload, or
use any material that
is defamatory, offensive, obscene,
hateful, discriminatory, or otherwise
inappropriate;
to transmit unsolicited or
unauthorised advertising or spam;
to knowingly transmit viruses,
trojans, worms, or other
malicious code.
13.2 You also agree
not to:
reproduce, duplicate, copy or
re-sell any part of
our site in breach
of these terms;
access without authority, interfere
with, damage or disrupt
any part of our
site or any equipment,
network or software associated
with it.
13.3 We may provide
interactive services from time
to time (e.g. comments,
chat, social media features).
We are not obligated
to moderate such services,
but we reserve the
right to remove content
or suspend accounts where
we consider there has
been a breach of
these standards.
RIGHTS YOU GIVE
US TO USE MATERIAL
YOU UPLOAD
14.1 When you upload,
post or share content
on or via our
sites or our brand
social media accounts (for
example, if you tag
us or use a
hashtag that we promote,
such as #e1n or
similar), you grant us
the following licence:
A worldwide, non-exclusive, royalty-free,
transferable licence to use,
reproduce, modify, adapt, publish,
translate, create derivative works
from, distribute and display
such content (including your
username/handle and any associated
likeness) in any media,
for marketing and brand
purposes.
14.2 You confirm that:
you are the owner
of the content or
have permission to grant
the above rights;
any persons shown in
the content have consented
to its use; and
our use of the
content will not infringe
the rights of any
third party.
14.3 If you wish
us to stop using
content you previously approved
or posted, please contact
us and we will
act within a reasonable
timeframe.
PRIZE DRAWS, CAMPAIGNS
AND PROMOTIONS
15.1 From time to
time, we may run
prize draws, discount campaigns
or social media promotions
(“Promotions”).
15.2 Each Promotion will
have its own specific
terms and conditions (for
example, who can enter,
how to enter, opening/closing
dates, prizes).
In the event of
any conflict between those
terms and these Terms
of Use, the Promotion-specific
terms will apply to
that Promotion.
15.3 We reserve the
right to amend, suspend
or withdraw any Promotion
where necessary, for example
due to technical issues,
fraud, or events beyond
our control.
VIRUSES, HACKING AND
OTHER OFFENCES
16.1 We do not
guarantee that our site
will be secure or
free from bugs or
viruses.
16.2 You are responsible
for configuring your IT
systems, devices and software
to access our site
and should use your
own virus protection.
16.3 You must not
misuse our site by
knowingly introducing viruses or
other malicious material.
You must not attempt
to gain unauthorised access
to our site or
any related server, computer
or database.
Any such activity may
be reported to law
enforcement authorities.
LINKING TO OUR
SITE
17.1 You may link
to our home page
in a way that
is fair, legal and
does not damage our
reputation or take unfair
advantage of it.
17.2 You must not
establish a link suggesting
any form of association,
approval or endorsement on
our part where none
exists.
17.3 You must not
frame our site on
any other site, nor
create a link to
any part of our
site other than the
home page without our
permission.
17.4 We reserve the
right to withdraw linking
permission at any time.
WHICH COUNTRY’S LAWS
APPLY TO ANY DISPUTES?
18.1 These Terms of
Use, their subject matter
and their formation are
governed by the laws
of England and Wales.
18.2 If you are
a consumer, you and
we both agree that
the courts of England
and Wales will have
jurisdiction.
However, you may also
have the right to
bring proceedings in your
home country under applicable
consumer protection law.
18.3 If you are
a business, you and
we agree that the
courts of England and
Wales will have exclusive
jurisdiction.
OUR TRADE MARKS
AND WEBSITE CONTENT
19.1 EIN DESIGN, E1N
and associated logos and
designs are trade marks
(registered or unregistered) of
EIN DESIGN LTD.
You are not permitted
to use them without
our written approval.
19.2 All content on
this site—including text, graphics,
images, videos, icons, logos,
and code—is owned by
or licensed to EIN
DESIGN LTD and its
licensors and is protected
by copyright and other
intellectual property laws.
Your use of the
site does not grant
any ownership rights in
such content.
PART B – TERMS
& CONDITIONS OF SALE
INTRODUCTION
1.1 These Terms &
Conditions of Sale set
out the legal terms
on which we supply
products to you through
our site.
1.2 By placing an
order on our site,
you agree to be
bound by these Terms
& Conditions of Sale.
You may only purchase
products from our site
if you are at
least 18 years old
and acting as a
consumer (not for wholesale
or re-sale without our
written consent).
INFORMATION ABOUT US
AND HOW TO CONTACT
US
2.1 Who we are
EIN DESIGN LTD
Company Number: 16183026
Registered Office: 71–75 Shelton
Street, Covent Garden, London,
WC2H 9JQ, United Kingdom
2.2 How to contact
us
You can contact our
customer support team by:
Email: [email protected]
WhatsApp: +44 7346 135852
2.3 How we may
contact you
If we need to
contact you, we will
do so using the
email address, phone number
or postal address you
provided when placing your
order.
2.4 When we use
the words “writing” or
“written” in these terms,
this includes email.
OUR CONTRACT WITH
YOU
3.1 Placing an order
When you place an
order at the end
of our online checkout
process, you will receive
an order confirmation email
acknowledging that we have
received your order.
This email is not
our acceptance of your
order.
3.2 Acceptance of your
order
Our acceptance of your
order takes place when
we dispatch the products
to you.
At that point, a
contract is formed between
you and EIN DESIGN
LTD.
3.3 If we cannot
accept your order
We may be unable
to accept an order,
for example if:
the product is out
of stock or unavailable;
we cannot obtain authorisation
for your payment;
we identify an error
in the price or
description of the product;
you do not meet
our eligibility criteria or
our fraud checks; or
we reasonably suspect that
you are purchasing for
resale without agreement.
If we cannot accept
your order, we will
inform you and, if
applicable, refund any amounts
already paid.
3.4 Order number
We will assign an
order number and include
it in your order
confirmation email.
Please refer to this
number whenever you contact
us about your order.
OUR PRODUCTS
4.1 Product images
Product images and colours
on our site are
for illustrative purposes only.
Although we try to
display colours accurately, we
cannot guarantee that your
device will show colours
exactly as they appear
on the product.
4.2 Packaging
Packaging may vary from
that shown on images
on our site.
4.3 Availability
Not all products shown
on our site may
be available at all
times or in all
territories.
We reserve the right
to limit the quantities
of any products we
offer.
YOUR RIGHT TO
REQUEST CHANGES
5.1 If you wish
to amend your order
(for example to change
size, colour or delivery
address), please contact us
as soon as possible.
We will let you
know if the change
is possible.
5.2 If changes are
possible, we will inform
you about any adjustment
to price, delivery time
or other terms and
ask whether you wish
to proceed.
If we cannot make
the change or you
do not accept the
consequences, you may have
the right to cancel
the order in accordance
with clause 8.
OUR RIGHT TO
MAKE CHANGES
6.1 We may change
products or these terms
to reflect changes in
laws, regulatory requirements, or
to implement minor technical
adjustments and improvements.
6.2 If we make
more significant changes to
products or these terms
that materially affect your
order, we will notify
you and you may
then contact us to
end the contract and
receive a refund for
any products paid for
but not received.
PROVIDING THE PRODUCTS
7.1 Delivery locations
We ship from the
United Kingdom to the
countries listed on our
site, including the UK,
European countries and Turkey.
If your delivery address
is not available at
checkout, we will not
be able to ship
to that location.
7.2 Delivery methods and
costs
Delivery options, estimated times
and related costs will
be shown at checkout
and may vary depending
on your location and
the shipping method chosen.
7.3 Delivery times
We will dispatch products
as soon as reasonably
possible and, in any
event, within a reasonable
period after acceptance of
your order.
Estimated delivery times will
be communicated at checkout
and/or in your dispatch
confirmation email.
Delivery times may be
affected by customs clearance,
local postal conditions and
events beyond our control.
7.4 Delays outside our
control
If delivery is delayed
by events outside our
reasonable control, we will
contact you as soon
as possible to let
you know and take
steps to minimise the
delay.
Provided we do this,
we are not liable
for delays caused by
such events.
If there is a
risk of substantial delay,
you may contact us
to end the contract
and receive a refund
for any products you
have paid for but
not received.
7.5 When you become
responsible for the products
Products will be your
responsibility from the time
they are delivered to
the address you provided.
7.6 When you own
the products
You own the products
once we have received
payment in full and
they have been dispatched
to you.
YOUR RIGHTS TO
END THE CONTRACT
8.1 Your right to
change your mind (cooling-off
period)
If you are a
consumer and your order
is delivered within the
UK, EU or another
country providing a similar
statutory cooling-off right, you
may have the right
to cancel your online
purchase within 14 days
from the day after
you (or someone you
nominate) receive the goods,
without giving any reason.
You may be responsible
for the cost of
returning the goods.
8.2 Defective or mis-described
products
If the products are
faulty or not as
described, you may have
legal rights to repair,
replacement, or refund.
These rights vary by
jurisdiction but are not
affected by these terms.
8.3 Ending the contract
because of something we
have done
You may end the
contract immediately if:
we have told you
about an upcoming change
to the product or
these terms which you
do not agree to;
we have told you
about a pricing or
description error and you
do not wish to
proceed;
there is a risk
that delivery will be
significantly delayed due to
events outside our control;
or
we have suspended the
supply of products for
technical reasons.
In such cases, we
will refund you in
full for any products
not provided and you
may be entitled to
compensation under applicable law.
HOW TO END
THE CONTRACT WITH US
AND RETURNS PROCESS
9.1 How to tell
us you wish to
cancel
To end the contract,
please let us know
by:
Emailing us at [email protected];
or
Messaging us via WhatsApp
on +44 7346 135852;
Please include your name,
address, order number and
details of the products
you wish to return.
9.2 Returning the products
If you end the
contract for any reason
after products have been
dispatched to you, you
must return them to
us.
Unless otherwise agreed, you
must send the products
back to the returns
address we provide, within
14 days of notifying
us that you wish
to cancel.
9.3 Condition of returned
products
If you are exercising
your right to change
your mind, products must
be returned unused, unwashed,
undamaged, and with all
original tags and packaging.
We may reduce any
refund if the value
of the goods has
been diminished by your
handling them in a
way which would not
be permitted in a
physical store.
9.4 Who pays the
cost of return?
We will pay the
costs of return if:
the products are faulty
or mis-described; or
you are ending the
contract because we have
made an error or
a significant change to
the contract.
In all other cases,
including where you are
exercising your cooling-off right,
you will be responsible
for the cost of
returning the goods.
9.5 Refunds
We will refund the
price you paid for
the products, including standard
delivery costs (where required
by law), by the
method you used for
payment.
We may make deductions
as described in clause
9.3.
9.6 When refunds will
be made
We will process refunds
as soon as reasonably
possible and in any
event within:
14 days from the
day we receive the
returned goods; or
if earlier, 14 days
from the day you
provide evidence that you
have sent the goods
back.
OUR RIGHTS TO
END THE CONTRACT
10.1 We may end
the contract for a
product at any time
by written notice to
you if:
you do not pay
us when required;
you do not provide
information necessary for us
to supply the products;
or
you do not allow
delivery to take place.
10.2 If we end
the contract in these
circumstances, we will refund
any money you have
paid for products not
provided but may deduct
reasonable compensation for the
net costs we incur
because of your breach.
IF THERE IS
A PROBLEM WITH THE
PRODUCT
11.1 If you have
any questions or complaints
about a product, please
contact us at [email protected]
or via WhatsApp.
11.2 We are under
a legal duty to
supply products that conform
with this contract.
Depending on your jurisdiction,
you may have statutory
rights in relation to
products that are faulty
or not as described.
These rights are not
affected by these terms.
PRICE AND PAYMENT
12.1 The price of
the product (and any
applicable taxes) will be
the price indicated on
our site at the
time you place your
order.
Prices exclude delivery costs,
which are displayed separately
at checkout.
12.2 We take reasonable
care to ensure that
prices are correct.
If we discover an
error in the price
of goods you have
ordered, we will contact
you and give you
the option of continuing
at the correct price
or cancelling your order.
12.3 We accept payment
through the methods shown
on our site (for
example, card payments processed
via Stripe or other
payment providers).
You must pay for
the products before we
dispatch them.
OUR RESPONSIBILITY FOR
LOSS OR DAMAGE SUFFERED
BY YOU (PRODUCTS)
13.1 If we fail
to comply with these
terms, we are responsible
for loss or damage
you suffer that is
a foreseeable result of
our breaking this contract
or failing to use
reasonable care and skill.
13.2 We do not
exclude or limit our
liability where it would
be unlawful to do
so, including liability for
death or personal injury
caused by our negligence,
fraud or fraudulent misrepresentation,
or for breach of
your statutory rights in
relation to the products.
13.3 We only supply
products for domestic and
private use.
If you use the
products for any commercial,
business or resale purpose
without our written consent,
we will have no
liability for any business-related
loss, such as loss
of profit or revenue.
HOW WE USE
YOUR PERSONAL INFORMATION
14.1 We will use
the personal information you
provide to:
process your order and
deliver the products;
process payment; and
if you consent, send
you information about our
products and offers.
14.2 We will handle
your personal information in
accordance with our Privacy
Policy, which forms part
of these terms.
OTHER IMPORTANT TERMS
15.1 We may transfer
our rights and obligations
under these terms to
another organisation.
We will always tell
you in writing if
this happens.
15.2 You may only
transfer your rights or
obligations under this contract
to another person if
we agree in writing.
15.3 This contract is
between you and EIN
DESIGN LTD.
No other person shall
have any rights to
enforce any of its
terms.
15.4 Each paragraph of
these terms operates separately.
If any court or
authority decides that any
part is unlawful, the
remaining paragraphs will remain
in full force and
effect.
15.5 Even if we
delay in enforcing this
contract, we can still
enforce it later.
For example, if you
fail to pay and
we do not immediately
take action, we can
still require you to
make the payment at
a later date.
15.6 These Terms &
Conditions of Sale, and
any disputes arising from
them, are governed by
the laws of England
and Wales.
You may bring legal
proceedings in the courts
of England and Wales
or, where applicable, in
your local courts under
mandatory consumer protection law.